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Feb 23, 2021

In this episode I talk about one of the main questions I hear from my clients, "Is my price too high?" I break down the exercise I take them through to see what their worth is. 

Now this is a simplified version of it but it will still work to help you put a bit more perspective into what you're worth. 

I would love to...


Feb 16, 2021

Mystery shopping and Customer Service specialist, Claire lives to inspire global businesses to thrive by delivering exceptional customer experiences in measuring and improving employees' performances.

She is a #5 Top 30 Global Customer Service Guru  UK, Top 10 CX Influencer and CX Thought Leader 2020. With 3 decades of...


Feb 9, 2021

Tell your story, do videos, do lives, post stories. We have all heard the advice that we need to communicate more but knowing exactly how to do that can feel like a tangled web you just keep getting caught in.  Susan and I sit down to talk about why she started Superstar Communicator and how she developed her 5 step...


Feb 2, 2021

You started a business with passion, a fire in your gut, a desire to take on the world and make millions and now all you can think about is making it to the end of the day, then this episode may be just the one you need to hear right now. 

We are going to talk about what you need to do before you even start to look for...